Question 1

How long does shipping take?

Accepted Answer

Local shipping inside Israel will be supplied up to 21 business days by courier.
International delivery will be supplied up to 30 business days.
Customized products will add 14 business days in addition to shipping times mentioned above.
*All in accordance with the shipping policy agreement detailed on the website.

Question 2

Do you ship worldwide?

Accepted Answer

At the moment, We are working on our international shipping process.
There are a limited products we ship internationally. Please look at the "International Shipping" tab in the store.
We are gradually opening the worldwide shipping option.
If you found that there is no delivery to your area, contact us! info@velvartt.com

Question 3

Do you have a studio or store I can visit?

Accepted Answer

At this time, we do not have a showroom. All purchases are made online.
If you want help or advice - we will be happy to help! Contact us by email info@velvartt.com or text us on (+972) 0526655391

Question 4

What materials do you use?

Accepted Answer

We work with a variety of techniques. From handwork to 3D printing. Each product has a list of materials.
All the artworks are made of ceramic materials in different compositions and techniques developed by us in the studio.

Question 5

How can I order a custom design?

Accepted Answer

We love taking custom orders!
you are welcome to send us a Email (info@velvartt.com) and we will start together the designing process to create your one and only piece.

FAQ

How long does shipping take?

Do you ship worldwide?

Do you have a studio or store I can visit?

What materials do you use?

How can I order a custom design?

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